Monday, September 01, 2008

a customer point of view

For years, there were only one mini store available at my office building. So whenever I run out of tissue, or feel like chewing Cadbury, or forget my sock for gym class, there was my (only) place to pick up something missing. Its price more expensive than any regular store, but who dare walking 150 m to Grand Lucky or taking a bus to Carefour during office hour just to get a pack of cigaret or sanitary napkins for instead .Happy Cyclops

I think since the store has no competitive , that made us, as the tenants and the customer had no other choice. The mini store looked like regular warung --- the mini store in your neighborhood--- but it is equipped with AC, even it isn't cool enough, they don’t stack things neatly, it look more to a warehouse than a mini store.

Moreover, it is illuminated with dim light as well, but again…we had no other choice.:-/, and they don't bother to serve us better.

But, few weeks ago, now open this Star Mart Franchise, that offers

  • local & import magazines,

  • cooler AC, brighter lamp,

  • the things for sale were stacked neatly

  • a coffee machine ^:)^, and...

  • whenever you bought a cup of Pop Mie, they'll be glad pour hot water for free as well

The price is slighty expensive that the old store, but for many of us, we better went to SM.

Actually, I wanted to post the pictures for both stores, and that'd be the end of this entry. But it will made my writing meaningless (halah, sok pinter loe ky...)8-}

In my shallow thinking, analogy to human being,

If you do something with extra effort with the way you look, probably you'll gain more respect, remember how important the first impression is? Dress properly, a nice hair do and light make up if necessary and…service with smile!

No, you don’t need to be pretty or wear something branded, just like those two store, they almost sell the same thing.

But how the Star Mart arrange their store, made us the customer, feel better spend money there there instead of the old store.

PS : tetep aja tulisan gue ngga mutu ya...=))

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